We Keep New Zealand
Moving Forward
Road Aid is New Zealand's most trusted on-demand roadside assistance platform. We connect stranded drivers with vetted, insured professionals — fast, reliably, and transparently.
Our Story
By Kiwis, For Kiwis
Road Aid was born from a moment most of us have experienced — being stranded on the side of the road, unsure when help would arrive, frustrated by slow call centres and uncertain ETAs.
We knew there was a better way. A platform that puts the driver in control, with real-time visibility, transparent pricing, and trusted professionals ready at a moment's notice.
Since launching in New Zealand, we've helped tens of thousands of Kiwis get back on the road safely. But we're just getting started.
Fast Response
Our intelligent dispatch system finds the nearest available provider the moment you submit a request — no waiting on hold.
Live Tracking
Watch your provider travel to you on a live map. No more wondering when help will arrive.
Upfront Pricing
See the price before you confirm. No hidden fees, no surprises when the job is done.
Verified Reviews
Every review on our platform comes from a real customer who completed a service. Honest feedback you can trust.
What We Stand For
The principles that guide everything we do
Speed
We match you with the nearest available provider instantly. Most customers receive help within 30–60 minutes.
Trust
Every provider on our platform is vetted, insured, and background-checked before they can accept jobs.
Transparency
Know exactly where your provider is with live GPS tracking, and see your estimated arrival time in real time.
Care
We genuinely care about getting you home safe. Our team is available around the clock to support you.
Services We Provide
Professional roadside help for every situation
Jump Start
Flat battery? We'll get you running again fast.
Tyre Change
Spare tyre fitted on-site or mobile replacement.
Lockout
Locked out of your car? We'll get you back in.
Fuel Delivery
Run out of fuel? We'll bring it to you.
Towing
Safe flatbed towing to your preferred destination.
Winch Recovery
Stuck off-road? Our specialists will recover you.
Ready to Get Help?
Join thousands of Kiwis who trust Road Aid for fast, reliable roadside assistance.